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Request Support

Tell us what you need to complete in Hangzhou

The first step is only to understand whether Caravira can take the task and what information is needed next. Please do not send full medical records, identity documents or payment details in the initial request.

Lightweight Intake

Enough information for a feasibility check

Who is this for?
Please keep this initial message brief. You do not need to provide medical records or detailed sensitive health information at this stage.
Example: Oct 10–24, 2026
Do you need on-site accompaniment?
Preferred contact method
Optional if you prefer email.
Example: Pacific Time, Eastern Time, Singapore Time
If this request is for your parent, does your parent know about and agree to it?

Useful details to include

  • Who this is for: myself, parent or other
  • What non-emergency health task you want to complete
  • Dates in Hangzhou
  • Whether on-site accompaniment may be needed
  • Email / WhatsApp / WeChat / phone and current timezone

If this is for a parent, tell us whether your parent knows about and agrees to this request.

Next step: We first review feasibility. The response will explain what information is needed, whether the task appears suitable, and the likely next step.